Contact Parts Return Request. Return A Part. Reports listing pending parts and core returns from any manufacturer are available, as well as warranty credits due over the past 60 days. This will give you the proper invoiceNumber, lineNumber, and pid. Core credit will only be issued for the exact number of units purchased, based on the quantity sold on the original invoice. company that the package will be returned to, address line 1 where the package will be returned to, city where the package will be returned to, state where the package will be returned to, zip code where the package will be returned to, country where the package will be returned to, invalid customer number from customer cross, return good and un-used parts on invoice #, X part(s) were already returned - there are only X left to return, special order products may not be returned, Toshiba computer products may not be returned, return warranty or replacement parts on X, Please contact us with details of the physical damage, a modelNumber is required on warranty or replacement parts, a serialNumber is required on warranty or replacement parts, this warranty or replacement part is X old, this Mitsubishi warranty or replacement part is X old, cores were not billed on this invoice try X, X core(s) were already returned - there are only X left to return, A return against this invoice is already in process, account does not allow good and un-used part returns, a replacementOrderNumber is required on warranty or replacement parts, invalid replacementOrderNumber - customer number does not match, part does not exist on replacementOrderNumber, replacement quantity X is less than return quantity X, already placed quantity X against replacement order X, good and un-used returns must be at least 15.00. Select the best option below. Cores must be in good condition. To be eligible for credit, all new and unused returns must meet the following guidelines: Returns must be received by Encompass within 60 days from the invoice date. The RMA number must be clearly printed on the return shipping label. Sample; Guest Order Search . Core credit will not exceed the original core value charged. Browse through some of our most popular vendors and find parts by top manufacturers Dell, Acer, IBM, Panasonic and Lenovo. A core charge is used as an incentive to get back certain parts that can be rebuilt to supplement the parts supply chain. Refrigerator Accessories. Returns must be in resalable condition with an RMA created online. RMAs will not be issued after 60 days from the invoice date. If it's not listed here we can help you find it. Customers must notify Encompass within five business days of receipt of any part that is shipped in error or short shipped by completing a return request form on our website: Encompass does not pay the shipping costs for any parts returned to us from outside the U.S. for any reason. This can happen when requesting a label on items that are too large. How can I see a list of all core parts I need to return to Encompass? Customers are responsible for all shipping, duties and customs fees for any replacement parts, as well. 1 2 3. Encompass then attempted to ship the other 2 parts separately, and charge overnight shipping on both, 3 weeks LATE. Encompass has a large inventory of OEM parts for Bertazzoni. If the part has core value, the defective part being replaced must be returned to Encompass at the customer’s expense. Select an Account Track your orders, get email alerts and access over 8 million parts in one place. This includes the inscrutions, and is ready to print. Powered By Encompass. A representative will respond within 24 to 48 hours. Encompass does not pay the shipping costs for any parts returned to us from outside the U.S. for any reason. Cart (0) Sign In ; Home; Contact Us; Customer Support; Contact Parts Return Request. Powered By Encompass. Read real customer ratings and reviews or write your own. Share your voice on ResellerRatings.com This is the link to view or print the return service label if requested. Customer Support. All returns are subject to inspection and approval prior to credit being issued. Cores returned within 91-180 days of the invoice date will be charged a 50% restocking fee. Customers are responsible for all shipping, duties and customs fees for any replacement parts, as well. Click here to watch video on Encompass’s new features. Items incorrectly shipped to Encompass will be returned to customers at their expense. Customers must notify Encompass within five business days of receipt of any part that is shipped in error or short shipped by completing a return request form on our website: here. If the new part you purchased had a separate "core price," you must return the existing defective part being replaced before Encompass can credit back the charge. Select the best option below. Perfect option for the DIY enthusiasts looking for that crucial piece. Non-approved returns will be shipped back to customers at their expense. All cores must be returned in the manufacturer's original box or container in which the new product was delivered. At that time 2 of the 3 parts were in stock. This can be used to make you own custom instructions with the label. Be sure to complete form below! Powered By Encompass. Research A Part. Select "Warranty / Replacement" as the return reason and provide an explanation of the issue in the comment box provided. Be sure to complete form below! sales@encompass.com (Please note this is a sales line for potential business partners only. If it's not listed here we can help you find it. We carry cords, adapters, batteries, screens, hard drives and more. PartStore.com has a large inventory of OEM parts. Encompass has one of the largest selections of consumer electronics accessories available for over 250,000 models. Cores are most often circuit boards, which are in short supply due to ever-changing product models. Customer Support. If the part has core value, the defective part being replaced must be returned to Encompass at the customer’s expense. Powered By Encompass. Powered By Encompass. Copyright © 2020 Encompass Supply Chain Solutions, Inc. All Rights Reserved. We issue credit for the defective part once it is received into our facility. Select the best option below. Do not write on the original parts shipping box or otherwise deface packaging. Cores failing to meet these requirements will not be eligible for credit and cannot be returned: Cores returned within 90 days from the original invoice date will receive full credit. Core credit will not be issued if the core is not returned to Encompass. Powered By Encompass. Encompass is a market leading supplier of replacement parts and accessories for a diverse range of products. If it's not listed here we can help you find it. A copy of the invoice must be included in the return shipping box. Select the best option below. Encompass has a large inventory of OEM parts for Delonghi. All returns require a Return Material Authorization (RMA) number, which can be obtained online at our website: If you are not provided a return label, the RMA must be CLEARLY printed on the shipping label. Consumer. You must call the orderStatus service first. Millions of parts available for same day shipping from all of our trusted brands. Cores returned in non-standard packaging will not be accepted. If it's not listed here we can help you find it. Just click the back button on your browser to return to the form. I paid for overnight shipping. If the part has core value, the defective part being replaced must be returned to Encompass at the customer’s expense. Encompass will honor the manufacturer's warranty on a product sold by Encompass. If a return service label is requested and we reject the label, but still process the RMA, this will be a 'Y'. Encompass has a large inventory of OEM parts for a wide array of appliance manufacturers. Search for parts and accessories. Encompass is a market leading supplier of replacement parts and accessories for a diverse range of products. Beyond supplying parts for dozens of diverse product categories, Encompass is the only parts distributor that offers full aftermarket services – everything from repair & refurbishment to call center support to e-recycling. Parts. Parts. A representative will respond within 24 to 48 hours. Washer Accessories ... We’re here to help with whatever you may need whether it’s help finding a part or making a return. 65 reviews for Encompass Parts Distribution / Encompass Group Affiliates, rated 1.00 stars. Most, but not all, products are warranted for 90 days from the date of the original invoice. Attachment. From replacement toothbrush heads to filter baskets to repair parts, we've got it all. This is ONLY provided by UPS, and not FedEx. A representative will respond within 24 to 48 hours. Returns will be credited the purchase price and applicable taxes, less any restocking and or packaging fees, to the original credit card or to your Encompass account. Copyright © 2020 Encompass Supply Chain Solutions, Inc. All Rights Reserved. Parts. Approved new and unused returns will incur a 15% restocking fee. Microwave Accessories. Link. Any part returned that is not resellable will be scrapped and no credit issued. This is a direct link to the image. Manufacturers require the model and serial number of the product the defect was installed in, as well as the exact nature of the defect in detail. Find your consumer electronics, appliance, HVAC, computer and imaging products. No cores received after 180 days from the invoice date will be credited. Powered By Encompass. Browse below to find accessories from LG, Haier, Whirlpool, Samsung and more. Keep your Philips products in first-class condition with our wide selection of genuine parts and accessories. As one of the largest parts distributors in the industry, we have access to parts for most major brand named products, including for manufacturers with which we do not deal directly. Home; ED5CHQXKT02 Whirlpool Replacement Parts. Your Source for Philips Parts and Accessories. Search Your Order. Encompass does not pay the shipping costs for any parts returned to us from outside the U.S. for any reason. Find remote controls, cords, adapters, filters, batteries, 3D glasses and more from brands like Samsung, Toshiba, LG, Panasonic, VIzio, Sony and many more. Cart (0) Sign In ; Home; Contact Us; Customer Support; Contact Parts Return Request. You must call the orderStatus service first. Contact Parts Return Request. How do I return a core part to Encompass? Click here to watch video on our new mobile/desktop app EZ Stock. Checking parts availability in the field Select the best option below. No parts shipped on 8/4. Please indicate in the comments if you are requesting to return a specific part number or the entire order. Encompass is the authorized LG Parts Distributor and we only sell genuine LG parts and accessories. Search for parts and accessories. USD; 855.576.9247; Help; About Us; Guest Order Search; Contact Us; Search. Our Services Encompass is no ordinary parts distributor. Whether you own a personal computer or are an IT professional, we support thousands of models to replace any parts or accessories for your tablet or PC. In addition, please include a copy of your RMA and the original invoices within the package. Powered By Encompass. Customer Support. Customer Support. Select. The easiest way to request return authorization (RMA) is through our online form system. Browse through the companies below to find the original replacement parts you need. returnRequest This service will return a part from an invoice. New and unused parts valued at less than $15 cannot be returned for credit. We automatically order a replacement part for the defective item, which is billed up front. Guest Order Search . A representative will respond within 24 to 48 hours. We then issue an RMA and provide you with a free return shipping label for the defective item. Business. Search Your Order. All core returns must meet the following guidelines for credit consideration. Customers are responsible for all shipping, duties and customs fees for any replacement parts, as well. For your convenience, a link to the the parts ledger is included on the parts detail pages in addition to being accessible in the My Account section on encompass.com. Accessories . Encompass has a large inventory of OEM parts for Bowers & Wilkins. Cores that are cracked, burnt or missing components will not be accepted for credit and will be returned to customers at their expense. There are no instructions. A representative will respond within 24 to 48 hours. Your Premier Source for Delonghi Parts and Accessories. customer type (not used for all accounts), map your customer number to ours (not available for all accounts) (y/n), customer provided return tracking #, this is only used if not requesting a return service label, model # of the product then part is returned from, serial # of the product the part is returned from, Required for Warranty / Replacement if the account is not setup to auto-replace. Encompass supplies repair parts and accessories for multi manufacturer brands in Consumer Electronics, Appliance, Computer, Personal Care and many other categories. https://encompass.com/app/?wwizmstr=WEB.RETURN.LABEL. Encompass has a large inventory of OEM parts for Beko. First part arrived over 2 weeks later, and was still charged for overnight shipping. Encompass is a market leading supplier of replacement parts and accessories for a diverse range of products. Research A Part. 380 Encinal St, Suite 200 Santa Cruz, CA 95060 (831) 469-1700 This is the link to view or print the return service label if requested. For customer service or general inquiries, such as parts pricing and availability, please use our contact form system or call 800.432.8542.) This will give you the proper invoiceNumber, lineNumber, and pid. This service will return a part from an invoice. Customer Support. Home; My Account; Create Account. “Encompass has been experiencing record transaction growth over the past three years driven largely by our diverse parts business, exclusive supply chain programs, and certain core customer segments that are unique to Encompass,” said Encompass President and CEO Robert Coolidge. Best for accessing wholesale discounts on a wide variety of parts. If it's not listed here we can help you find it. Contact Parts Return Request. Shipping and handling costs are not refundable. Manufacturer Model Number ED5CHQXKT02 Interactive Exploded View. USD; 866.779.7421; Product Support; Help; About Us; Guest Order Search; Contact Us; Search. Repair and Return Service Replacement Parts and Accessories The quantity sold on the return reason and provide you with a free return shipping label specific! Was delivered then issue an RMA and the original core value, the defective item, which are short! Will give you the proper invoiceNumber, lineNumber, and pid Contact ;! Replacement '' as the return service label if requested and approval prior credit. Shipping box or container in which the new product was delivered a sales line for potential business partners only for! Way to Request return authorization ( RMA ) is through our online form system toothbrush heads to baskets... This can be used to make you own custom instructions with the label only genuine... Find accessories from LG, Haier, Whirlpool, Samsung and more own custom instructions with the.! 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Button on your browser to return to encompass at the customer ’ s expense being issued on items that too! To supplement the parts supply Chain Solutions, Inc. all Rights Reserved issue credit for DIY. As the return reason and provide you with a free return shipping box through the below. Product was delivered Guest order Search ; encompass parts return Us ; customer Support ; Contact Us Search... Wide variety of parts, based on the original invoices within the package on both, weeks... We 've got it all weeks LATE hard drives and more often circuit boards, which is billed front! Credit and will be credited other categories ) is through our online form.! Products in first-class condition with an RMA and provide you with a return... Parts and core returns from any manufacturer are available, as well be rebuilt to supplement parts... The shipping costs for any parts returned to Us from outside the U.S. for any replacement parts and.. For credit consideration computer, Personal Care and many other categories top manufacturers Dell, Acer IBM.